Frequently Asked Questions

 

Hong Kong

Mid-Levels 半山總校
Shop 705, Universal Trade Centre, 3rd Arbuthnot Road, HK
TEL: 3102 1328

Taikoo Shing 太古城分校
Shop P508-509, Podium, Shun On Mansion, 3 Tai Yue Avenue, Taikoo Shing, HK
TEL: 3102 1308

Fortress Hill 炮台山分校
Shop 302, 3/F, AT Tower, 180 Electric Road, North Point, HK
TEL: 3102 1338

Kornhill (YMCA) 康怡教學點
1/F, 18 Hong On Street, Kornhill, Quarry Bay, HK
TEL: 3102 2928
www.jacknjill.com.hk

Shanghai

Unit B, 20th floor, Harbour Ring Huangpu Centre, 98 Liuhe Road, Huangpu District, Shanghai, China
TEL: (8621) 6171 0150
www.jjtreehouse.com.cn

Who are your teachers?
Our teachers are all experienced, native English/ Putonghua speakers who hold internationally recognised language teaching qualifications. They are friendly, committed and all share a passion in teaching.

Do you provide trial class?
Yes, we provide free trials for most of our classes. The trial lesson enables us to assess the level of your child and recommend a class that best fits his/her ability.

How do I know how my child is doing?
Our teachers and staff take an active role in monitoring the progress of our students. We will provide immediate feedback to parents if there is any cause of concern; otherwise, progress reports are provided twice a year and you are most welcome to drop in or call us anytime to discuss about your child’s progress.

Do you provide make-up lessons if we miss lessons?
We provide a maximum of one make-up lesson per month in order to minimise the disruption caused to other students.

What is the difference between the two English lessons if they come twice a week?
For K1 and K2 students, children can benefit hugely from doubling their time spent in an English environment; from our experience, children need to be above a certain comprehension level before they can ride the learning curve and retain what is learnt from week to week. In our weekly Active English lessons, although the theme is the same, the stories, activities, conversations and worksheets will be different.
For K3 and P1 students, we suggest students to complement the Active English lesson with either the Phonics and Reading or Interactive Grammar programme. We usually offer Phonics and Reading in the first semester and Interactive Grammar in the second semester, so students can continue seamlessly from one programme to the other.